DATA PROTECTION:

In accordance with the General Data Protection Regulation (GDPR), we inform the user that the personal data which has been given to us, and of which is responsible ANDAMABI SL will be used to provide information of products and services to the user by the company responsible of the data treatment as well as by the companies which are part of the same business group, until the user could ask for the cancellation. The user can exercise the rights included in the regulation, of access, correction, cancellation, opposition, limitation of treatment or data portability, by sending an email to: responsablelopd@nerua.com

DATA PROTECTION POLICY:

The main aim of the www.neruaguggenheimbilbao.com website is to inform users about the services and products offered by ANDAMABI SL.
ANDAMABI SL assumes the legal obligations as regards personal data protection contained in the Regulation of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

ANDAMABI SL is willing to provide the user with appropriate information to decide expressly, freely and voluntarily whether s/he wants to provide the information in the required form.  For these purposes, the user is informed that the responsible for the data is ANDAMABI SL domiciled at Abandoibarra av. 2, Bilbao (mail: responsablelopd@nerua.com) and the companies integrated in its business group.

ANDAMABI SL hereby informs users that it is responsible for data treatment, notwithstanding the fact that it may hire a third party to handle said file, to which users expressly consent.

Only the employees who need to access the users’ data in the course of their duties have access to this information.  Any employee who violates our data protection and/or security policies will incur disciplinary action, which may involve dismissal and civil and/or criminal proceedings.

The automated handling of this information serves the following purposes:

  • To manage correctly the service requested by the user
  • To find out users’ participation for statistical purposes
  • To inform the user about news and the existence of products and services provided by ANDAMABI SL and/or other cooperating companies
  • To facilitate the user participation in recruitment processes or proposal of projects

BOOKING CANCELLATION POLICY:

At the time of making the booking request, you will have to provide your credit or debit card number without any charge.
If you are unable to attend and give 24 hours notice, no charge will be made.
In case of no-show on the day of your reservation without prior notice or without giving 24 hours notice, a charge of 50€ per guest will be made.
In case of justification of force majeure, the credit/debit card presented will not be charged.